We've Got Your Back Warranty


 

We offer a Lifetime Warranty on almost everything we make!

As a manufacturing company, we appreciate you choosing Copernicus. It is important to us that you are happy with your purchase. If you have ANY problems or questions, please contact us and we will do our best to help you!

Register your Product

Registering your warranty ensures we have all the information we need to make any future warranty claims quick and easy. Please complete the form within 10 business days from product assembly.

Register your product

By registering your product, you will be entered into a draw to win a Copernicus product. The draw is made in January of each year.

Make a Warranty Claim

We offer a Lifetime Warranty on almost everything we make.

Make a Warranty Claim

Replace your Whiteboard

Have a well-used whiteboard that needs replacing?

Replace your whiteboard

Our whiteboards carry a five-year warranty and a replacement parts program after the warranty period. 

Repair Parts Program

Need a replacement part? No problem. 

Repair Parts Program

Repairing is the best first step from an environmental impact standpoint. Parts on most of our products are usually free.

About our Warranty

We hope you never need to make a warranty claim, but if you do, we promise to explore every way possible to fix it quickly. It’s that simple. Please see the below warranty guide by product and/or material.

Product or material  Warranty
Product frames and components not listed below (easels, carts, Tech Tubs) Lifetime
Plastic Tubs Lifetime
Whiteboards (see our Whiteboard Replacement Parts Program below) 5 year warranty
Electric Lift on iRover2 Carts for  Interactive Flat Panels 5 year warranty
Softouch bins, awnings, roofs and panels 3 year warranty
Light panels in Sensory Tables,  2 year warranty
Shatterproof mirrors 2 year warranty
Birch Tables 5 year warranty
Wicker baskets 2 year warranty

Our product warranty is valid when used under the proper application in a classroom, daycare, or library.

A Note About Bamboo and Wood

Organic materials, including bamboo and wood, feature natural variations in color and grain pattern, and visual irregularities where growth nodes or knots exist. The particular color or pattern of any one part or product may vary from one item to another, and it may change slightly with age. These natural variations are considered normal and do not constitute a defect covered under warranty.

Lifetime warranty does not cover miss-use, damage due to water or chemicals being left to sit on the surface of the product, or normal wear and tear on the product.  Our warranty does not guarantee against long-term exposure to continued harsh chemical use - over time, harsh chemicals may eventually wear the finish down.